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Frequently Asked Questiones

  • Yes. You must be 21 years of age or older to purchase tobacco, vape, kratom, or other age-restricted products. A valid, government-issued photo ID is required.

  • We accept valid U.S. driver’s licenses, state-issued ID cards, military IDs, and passports. IDs must be current and not expired.

  • At this time, all purchases must be made in-store.

  • All sales are final. Electronic devices must be tested on the premises PRIOR TO LEAVING. Defect electronic devices tested in accordance with this policy will be replaced with no additional charge.

  • Yes. We source products from reputable distributors and stand behind the authenticity of the brands we carry.

  • Refunds are not provided on opened or used products. Approved returns for defective items may be eligible for exchange or store credit.

  • Kratom is legal for sale in Florida to individuals 21 years of age or older. Customers are responsible for complying with local laws and regulations.

  • We do not offer price matcching.

  • Most products are sold without packaging and may be observed prior to purchasing. For items such as electronic devices it is encouraged that you test them prior to leaving the establishment.